Most professional hearing aids (which require a comprehensive hearing evaluation to be prescribed) come with one, two, or three-year warranties, and, in many cases, they include a one-time-matching loss and damage protection plan. This means if you damage them beyond repair, or worse, lose them entirely, the warranty will replace them. But what happens after the warranty runs out or you lose them more than once? That’s where companies like ESCO hearing aid insurance come to the rescue. Esco hearing aid insurance is an extended warranty that will cover loss and provide damage protection.

In this article, we will be covering one specific hearing aid insurance company called ESCO. But what exactly is ESCO? How much does its coverage cost? And should you buy it? Here’s everything you need to know about the company and its coverage policies for your hearing aid investment.

What is ESCO Hearing Aid Insurance?

ESCO is a hearing aid insurance company that offers accidental loss and damage protection coverage, and with some of its plans, it also offers repair coverage for normal wear and tear.

Why get ESCO Hearing Aid Insurance?

As we do with many of our expensive electronic equipment like iPad, Macbook Pro, and other devices, you may have already considered purchasing an extended warranty or some other type of 3rd party insurance to protect your devices. Hearing aids are no different. If you have recently had a mishap with your hearing aids and used your one-time replacement coverage, sadly, your newly replaced hearing aid is not eligible for another replacement. Likewise, on the other hand, if your warranty period for your hearing aids is over, repairing hearing aids can be an expensive investment to fork out if you’re not financially ready. This is when ESCO hearing aid insurance comes in handy.

esco hearing aid insurance

ESCO Hearing aid insurance is a worthwhile hearing aid investment as this company stands true and will replace lost or damaged hearing aids.

Who Provides ESCO Hearing Aid Insurance?

ESCO hearing aid insurance coverage plans are underwritten by Technology Insurance Company, an AmTrust Financial Company. AmTrust Financial Services is a niche specialty property and casualty insurance company with over 5,000 employees worldwide. AmTrust rated “A-” (Excellent) with a Financial Size of “XV” (more than $2 billion) by A.M. Best, a credit rating agency focused exclusively on the worldwide insurance industry – This rating helps potential policy buyers answer the question: How can I be confident that the insurance company underwriting my policy will continue to exist five years from now?

Who is behind ESCO?

esco hearing aid insurance

ESCO (Ear Service Corporation), established in October 1988 by audiologist Charlie Stone, was one of the first companies to offer insurance coverage for hearing aids with the launch of loss and damage insurance coverage in 1989. ESCO is the largest provider of insurance coverage for loss or accidental damage of hearing devices. Current ESCO coverage plans range from simple extended accidental loss and damage protection plans to more comprehensive plans that include repair coverage for normal wear and tear of your hearing aids.

How Much Does ESCO Hearing Aid Insurance Cost?

On average, out-of-warranty hearing aid repair costs can range from $300 to $600 per device, depending on the severity of the issue. Also, if you have already used your one-time replacement coverage originally offered by the manufacturer and you lose the replaced hearing aid or damage it beyond repair, you will have to pay full price for a new hearing aid altogether. Yikes!

esco hearing aid insurance

The cost of ESCO plans can range from $200 per year per device to $400 per year per device, depending on the hearing aid model and whether or not the manufacturer’s warranty has expired or not. You can also opt to pay in monthly installments, which is better suited for most. As with any monthly payment plan, the key advantage is that you can spread out payments, allowing you to make a purchase without tying up all your money at once or blowing your budget. On the flip side, financing can increase the total purchase amount when you take into account the cost of financing interests and charges.

You can get a quote for your specific hearing aids below:

What Brands Does ESCO Hearing Aid Insurance Cover?

ESCO offers coverage for and has established relationships with most of the best-recognized hearing aid manufacturers, including Sonova (Phonak, Unitron, Hansaton), WS Audiology (Widex, Signia, Rexton), Oticon, ReSound, Starkey, Soundwave Hearing (Sontro) and Beltone.

You can check if ESCO covers your hearing aids get a quote for your specific devices.

When to Purchase ESCO Coverage?

Once you have used your one-time replacement coverage originally offered by your hearing aid manufacturer, it is time to consider purchasing coverage through ESCO, even if your devices are still covered by the original purchase warranty. Also, if your manufacturer’s warranty is coming to an end it is wise to consider purchasing not only accidental loss and damage coverage but also coverage for repairs.

Your original manufacturer’s warranty period as well as the original loss and damage protection plan can be found in your devices’ purchase agreement. You can also find these dates by calling the hearing health professional from whom you purchased your hearing aids.

What Coverage is Available Through ESCO Hearing Aid Insurance?

Image ESCO

ESCO offers three coverage plans: In-Warranty Coverage, Protection Plus and Platinum Plan.

  • In-Warranty Coverage: When your hearing aids are still covered by the manufacturer’s warranty, but you have already used your one-time replacement coverage. This annual plan offers a single replacement coverage for accidental loss and damage but does not include repair coverage as repairs would be covered by the original device warranty.
  • Protection Plus: This annual plan offers a single replacement coverage for accidental loss and damage for hearing aids that are out of warranty but does not include repair coverage.
  • Platinum Plan: This annual plan offers a single replacement coverage for accidental loss and damage and also includes coverage for repairs due to normal wear and tear of the devices

How to File a Claim with ESCO?

Filing a claim with ESCO is relatively easy, and your hearing care professional will help you file all the required documentation. Once your hearing care professional receives the device from the manufacturer, they will call you to schedule an appointment to program and refit, and deliver your hearing aid. There may be a fee charged by your hearing care professional for the time and services related to the reprogramming and refitting of your hearing aid.

Your hearing care professional will inform you of these fees upfront, so there are no surprise costs when your claim is filed. Also, If your device is lost during the financing period, you will need to pay the balance of the premium before your claim is authorized.

Is ESCO Hearing Aid Insurance Right for You?

ESCO hearing aid insurance is the right solution for those looking to have peace of mind when it comes to protecting their hearing aids beyond their original warranty and loss and damage protection periods.

If you don’t have insurance coverage for your out-of-warranty devices, you will be expected to pay out of pocket for costly repairs ($300-$600 average per device) or full price for the replacement of a lost or damage-beyond-repair hearing aid.

Even if your hearing aids are still covered by the original manufacturer’s warranty, ESCO coverage is the right option if you already used your original manufacturer’s one-time replacement coverage.

ESCO Hearing Aid Insurance Conclusion

ESCO is a well-respected company in the hearing healthcare space that has been in operation for over 20 years, and its coverage plans are underwritten by a solidly-ranked property and casualty insurance company. 

Whether your hearing aids are running out of warranty or you have used your original manufacturer’s one-time replacement coverage, ESCO’s hearing aid coverage plans are worth considering. Their three coverage options, as well as their financing plans, offer added flexibility as you choose an option that works for your budget. 

Head Hearing Health Clinician at Florida Hearing Institute | + posts

Florida License: AS-2471 – NPI: 1992749147

Ivonne Baixeras is a Florida-Licensed Hearing Instrument Specialist with a track record of almost three decades treating hearing problems in Miami-Dade County and serving the needs of thousands of satisfied patients. Ivonne is a graduate of both Miami-Dade College & Florida International University and worked for many years at the largest national chain of hearing clinics in the US where she's received multiple awards.

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