Audicus Hearing Aids Introduction

audicus hearing aids

In a world where many people have hearing loss, Audicus appears with a commitment to innovation and a passion for sound. Audicus has been at the forefront of providing cutting-edge audiology solutions. This article aims to offer an in-depth exploration into the world of Audicus hearing aids, shedding light on the options available for those seeking to enhance their auditory experience. 

Audicus mission is to use of advanced technology and user-centric design, ensuring that every individual’s unique hearing needs are met with precision and care. In the subsequent sections, we will present the history, mission, and values of Audicus, highlighting their commitment to innovation and customer satisfaction. This article will also feature a detailed exploration of the diverse range of models, evaluating their performance in various listening environments, and discussing the sound quality that sets Audicus hearing aids apart from the rest. 

Customization and personalization form the cornerstone of the Audicus experience, and this review will guide you through the process of obtaining a hearing aid that is as unique as your fingerprint. With a focus on user experience and comfort, we will share testimonials and reviews that reflect the real-world impact of Audicus hearing aids on the lives of individuals. In addition, the article will explore the advanced technology and features embedded in Audicus hearing aids, addressing their pricing structure and affordability in comparison to other brands in the market. Customer support, aftercare services, and warranty will also be discussed to give you glimpse into the post-purchase journey with Audicus.

Whether you are a first-time user or a seasoned audiophile, this comprehensive Audicus review will help you make a more informed choice for your next hearing aids for you or your significant others.

Background of Audicus Hearing Aids

audicus hearing aids

The company’s roots are embedded in a mission to bridge the gap between hearing loss and the vibrant sounds of life, making the world of sound accessible to all. Founded with the vision of creating a world where hearing loss does not limit human potential, Audicus has been steadfast in its dedication to providing high-quality, affordable, and personalized hearing solutions. The company’s values are centered around the belief that everyone deserves to hear the world and this follows Audicus forward in its innovative journey. Audicus has been founded by Patrick Freuler in 2012. Audicus devices are made by Unitron, a sister company of Phonak (both part of Sonova), one of the best-known hearing aid brands on the market.

Why Choose Audicus?

Choosing Audicus is choosing a partner in your auditory journey, a companion dedicated to enhancing your hearing experience. But what sets Audicus apart in a market with so many hearing aid providers? The answer lies in the company’s unique approach to hearing solutions, characterized by their personalized care, cutting-edge technology, and a commitment to affordability. The entire process of buying Audicus hearing aids can be completed online, from the hearing test to having your devices programmed remotely by an audiologist. Audicus also operates clinics in three U.S. cities (New York, Chicago, and Denver) for in-person appointments. Now, let us have a look at some key aspects:

Innovation and Technology:

Audicus stands at the forefront of technological innovation, offering a range of hearing aids equipped with the latest features such as Bluetooth connectivity, rechargeability, and advanced sound technology. The company’s dedication to research and development ensures that users have access to the most up-to-date solutions in hearing technology.

Personalized Solutions:

Recognizing the uniqueness of each individual’s hearing needs, Audicus prioritizes personalization in its approach. From online hearing tests to consultations with licensed hearing specialists, the company ensures that every user receives a hearing aid tailored to their specific requirements.

Affordability and Accessibility:

Audicus is committed to making hearing aids accessible to all by offering competitive pricing and a variety of payment options. The company’s focus on affordability does not compromise quality, as Audicus hearing aids are FDA-registered and backed by comprehensive customer support.

Customer-Centric Approach:

At the heart of Audicus is a dedication to customer satisfaction. The company offers a 45-day trial period, lifetime support, and a range of aftercare services, ensuring that users feel supported and valued at every step of their auditory journey.

Pros and Cons of Audicus Hearing Aids

Like any product, Audicus hearing aids come with their set of advantages and considerations. Here’s a balanced view to help prospective users make an informed decision:

Pros:

  • Advanced Features: Audicus hearing aids contains advanced sound technology features, with models like Spirit and Omni offering customizable settings, convenient online hearing tests, and auto-adjust technology to optimize the listening environment.
  • Variety of Models: With a diverse range of models catering to different levels of hearing loss and preferences, Audicus provides options for every individual, whether they prefer a discreet in-canal fit or a behind-the-ear device.
  • Online Convenience: The entire purchasing process, from taking the hearing test to programming the devices, can be completed online, offering convenience and accessibility to users. Additionally, Audicus operates clinics in select U.S. cities for in-person appointments. 
  • Affordability and Financing Options: Audicus offers competitive pricing and a variety of payment and financing options, including membership programs, making their hearing aids more accessible to a wider audience.

Cons:

  • Limited Warranty: The standard 12-month manufacturer’s warranty may be limited compared to other providers, though extended protection plans are available for purchase.
  • Limited Physical Locations: With only a few hearing clinics in the United States, individuals seeking in-person appointments may have limited accessibility, depending on their location.
  • Bluetooth Compatibility: Not all models, such as the smallest Audicus Mini, offer Bluetooth compatibility, which might be a consideration for tech-savvy users.

In conclusion, the background of Audicus reveals a company deeply committed to innovation, personalization, and customer satisfaction. The pros and cons of Audicus hearing aids provide a balanced perspective, allowing individuals to weigh their options and choose a hearing solution that best aligns with their needs and preferences.

Range of Hearing Aid Models

Audicus offers a diverse range of hearing aid models to cater to varying degrees of hearing loss and user preferences. The lineup includes four distinct models, each with unique features and capabilities.

Audicus Mini

  • Type: Completely-in-canal (CIC)
  • Price: $1,249 per ear
  • Suitable For: Mild to moderate hearing loss
  • Features: Almost invisible, no buttons but volume can be controlled by double-tapping the ear, replaceable battery (size 10A) with up to 70 hours of power. However, it does not support remote adjustments or Bluetooth connectivity.

Audicus Wave

  • Type: Receiver-in-canal (RIC)
  • Price: $699 (Battery-powered), $799 (Rechargeable) per ear
  • Suitable For: Moderate to severe hearing loss
  • Features: Manufactured by Sonova, Made-for-All Bluetooth capabilities, multi-function toggle button, 12 channels, automatic features including speech enhancement, noise reduction, and directional microphones. Available with four different in-ear receivers. The rechargeable model comes with a telecoil.

Audicus Spirit

  • Type: Receiver-in-canal (RIC)
  • Price: $899 (Battery-powered), $999 (Rechargeable) per ear
  • Suitable For: Moderate to severe hearing loss
  • Features: Similar design to Wave, 14 channels, choice of three in-ear receivers, Made-for-All Bluetooth capabilities, optional telecoil and tinnitus masker. Supports remote adjustments.

Audicus Omni

  • Type: Receiver-in-canal (RIC)
  • Price: $1,299 (Battery-powered), $1,399 (Rechargeable) per ear
  • Suitable For: Moderate to severe hearing loss
  • Features: Top-of-the-line model with 16 channels and 6 listening environments, Made-for-All Bluetooth capabilities, similar specs to Spirit but more adjustable. Supports remote adjustments.

The diversity in the Audicus hearing aid models ensures that users have options to choose from based on their specific hearing needs, lifestyle, and budget. Whether one is looking for an almost invisible solution like the Mini or a more adjustable and feature-rich option like the Omni, Audicus provides a range of choices.

Performance and Sound Quality

When it comes to performance and sound quality, Audicus hearing aids stand out for their auditory excellence. Each model is designed to deliver clear, crisp sound, effectively amplifying speech while minimizing background noise. Users can immerse themselves in a world of sound, whether they are navigating a bustling city street, enjoying a serene park, or engaging in intimate conversations. Audicus employs advanced technology to ensure optimal performance in various listening environments.

Features such as auto-adjust technology (adjusting to different noise levels automatically, providing a personalized and comfortable listening experience) and Speech Finder (finding and enhancing speech sounds from any direction in the environment) are integrated into the devices, enabling them to adapt to different soundscapes and enhance speech comprehension. The directional microphones and multiple processing channels across the models contribute to a nuanced sound experience, allowing users to discern sounds with remarkable clarity. Whether attending a lively concert or a quiet dinner, wearers of Audicus hearing aids can expect a seamless auditory experience tailored to their surroundings.

Customization and Personalization

Audicus has the commitment to provide hearing solutions that are as unique as the individuals who wear them. Recognizing that hearing loss is a personal experience, the company has developed a comprehensive approach to customization and personalization. From the initial online hearing test to one-on-one consultations, every step of the journey is designed to cater to individual hearing needs.

The process begins with a user-friendly online hearing test, available on the Audicus website, allowing potential users to assess their hearing capabilities from the comfort of their homes. Based on the results, Audicus’ team of experts crafts a personalized hearing profile, which is used for the customization of the selected hearing aid model. This ensures that each device is fine-tuned to address the specific hearing challenges faced by the user.

Furthermore, Audicus offers a variety of models and features, enabling users to choose a device that aligns with their lifestyle, preferences, and level of hearing loss. The availability of different color options, battery types, and additional programs like Audicus Protect and Audicus Care, further enhance the customization options, ensuring that every user finds their perfect match in the Audicus lineup.

User Experience and Comfort

Audicus has a notable reputation for user satisfaction, as evidenced by a plethora of positive testimonials and an overall rating of 4.4 out of 5 from 249 reviews in [1]. Customers have consistently praised the company for its commitment to quality, affordability, and exemplary customer service.

Many users, like Robert L. from MA, have expressed their satisfaction with the Audicus team’s proactive approach, stating, “The best hearing aids I ever owned, the people are great, they are always in touch with me for adjustments and anything I may need…” This sentiment is echoed by Tommy S. from FL, who appreciates the “Excellent hearing aid technology. Easy to use and effective in resolving hearing loss issues.”

The ease of use and effectiveness of Audicus hearing aids have significantly improved the auditory experiences of users like Leslie from NM, who shared, “Since having Audicus, I can hear quite a bit better than I could before. I love that I don’t get the whistling and feedback with these at all… They’re also rechargeable. I work 14 to 15 hours a day and they stay charged all day long.”

Users have also highlighted the convenience and flexibility offered by Audicus, with Darnell from LA mentioning the benefits of the app and the ability to make adjustments, despite some minor inconveniences with notification sounds. Another user, David from NY, expressed his satisfaction with the rechargeable feature of the Omni model, emphasizing its reliability throughout the day.

The company’s commitment to customer satisfaction is further illustrated by their responsive customer service. For instance, Johnnie from Crestview, FL, lost one of his hearing aids, and Audicus promptly replaced it, showcasing their dedication to supporting users in any situation.

Audicus’ approach to affordability has also been well-received, with Carl from IN comparing the pricing favorably to his previous, more expensive hearing aids, stating, “The actual real specs were better on the Audicus hearing aids than the one I paid six grand for.”

Moreover, the comfort and fit of the hearing aids have been highlighted by several users. Amy from VA mentioned, “They’re comfortable, and I can hear better,” while Alexandra from TN expressed her love for her new Audicus hearing aids and appreciated the personalized adjustments made to suit her hearing needs.

audicus hearing aid review

In conclusion, the overall user experience with Audicus hearing aids is overwhelmingly positive. The testimonials and reviews reflect a high level of satisfaction with the comfort, fit, ease of use, and the attentive customer service provided by Audicus. The company’s commitment to innovation, affordability, and personalized solutions has significantly enhanced the auditory experiences of its diverse user base.

Technology and Features

Audicus hearing aids are at the forefront of auditory technology, incorporating a plethora of advanced features designed to enhance the user experience and address a wide range of hearing needs. One of the standout features across several models is Bluetooth connectivity, allowing users to seamlessly connect their hearing aids to smartphones and other compatible devices. This feature not only facilitates remote adjustments by Audicus specialists but also enables users to switch between devices effortlessly, ensuring continuous, high-quality sound.

Rechargeability is another key feature available in several Audicus models, providing users with the convenience of not having to frequently change disposable batteries. This feature is particularly beneficial for those who use their hearing aids extensively throughout the day, as it ensures uninterrupted performance and reduces the environmental impact associated with disposable batteries.

Smartphone compatibility further elevates the Audicus experience, allowing users to access and control their hearing aids through the Hearing Remote app. This app enables users to make adjustments to the sound and quality of their hearing aids, request remote adjustments from Audicus specialists, and access additional support, making it an invaluable tool for personalized hearing aid management.

In addition to these features, Audicus hearing aids are equipped with advanced sound technology such as Speech Finder, auto-adjust technology, and multiple processing channels, which work in tandem to deliver superior sound quality and adaptability to different listening environments. The integration of these technologies showcases Audicus’ commitment to innovation and its mission to provide hearing solutions that truly make a difference in users’ lives.

Pricing and Affordability/Payment Options

Audicus, offers a range of models and customers have the flexibility to either pay upfront or opt for the Audicus Plus subscription, which comes with additional benefits and the opportunity to upgrade hearing aids every 18 months [2]. The cost depends on the specific model chosen, the individual’s hearing loss, lifestyle, and desired features. The models available include Mini, Wave, Spirit, and Omni, each catering to different levels of hearing loss and offering various features like Bluetooth connectivity and rechargeability.

Subscription Plans:

Audicus Protect: A 3-year extended warranty plan costing $198 for a pair of hearing aids. It includes unlimited repairs, Clean & Care services, and a one-time hearing aid loss replacement with applicable copays.

Audicus Care: Priced at $12 per month, this subscription covers supplies such as domes, batteries, earwax guards, wipes, desiccant drying capsules, and cleaning brushes, with regular shipments every 3 months.

Audicus Plus: This comprehensive plan offers member-only phone support, unlimited warranty, free cleanings, comprehensive loss and damage protection, regular delivery of supplies, and a hearing aid replacement every 18 months. The cost ranges from $89 to $159 per month per pair, with a one-time setup fee of $299 to $499.

Financing Options:

Audicus collaborates with CareCredit and Allegro (Synchrony Financial group) to provide 6-, 12-, or 18-month payment plans. However, subscription plans are not eligible for financing. It is important to note that Audicus does not accept insurance, and most insurance providers won’t reimburse for monthly payments.

Customer Support and Aftercare Services/Warranty

Audicus stands out for its exceptional customer support and comprehensive aftercare services, ensuring that users feel valued and supported throughout their hearing aid journey. The company offers various customer support channels, including phone and email, to address queries, concerns, and technical issues promptly and effectively. The responsiveness and attentiveness of the Audicus team have been consistently praised by users, contributing to a seamless and positive experience.

Post-purchase, Audicus remains actively engaged with its customers, offering services such as device adjustments and personalized fine-tuning to meet individual hearing needs. The company’s commitment to maintaining open lines of communication is evident, with users like Robert L. highlighting how the team is “always in touch with me for adjustments and anything I may need.”

In addition to personalized support, Audicus offers a robust warranty and maintenance package. Every hearing aid purchase comes with a 45-day money-back trial, allowing users to test the devices and ensure they meet their expectations. Furthermore, Audicus provides a two-year warranty, ensuring peace of mind and protection against potential issues. For added convenience, the company offers Audicus Protect benefits for $198, which includes a three-year warranty, clean and care services, and one-time loss protection.

For those seeking additional support and maintenance, Audicus offers a monthly membership program, Audicus Plus. This program includes unlimited support, loss and damage protection, new accessories every three months, and new hearing aids every 18 months, ensuring that users always have access to the latest technology and features.

Moreover, the company’s commitment to customer satisfaction is exemplified by its proactive approach to addressing any issues or concerns. Users like Johnnie have shared positive experiences with the company’s support team, highlighting their helpfulness in situations such as replacing lost hearing aids.

In conclusion, Audicus’ customer support and aftercare services are integral to the company’s mission to enhance hearing health accessibility. The combination of responsive customer service, personalized adjustments, comprehensive warranty, and maintenance options contribute to a holistic and satisfying user experience, reinforcing Audicus’ reputation as a reliable and customer-centric hearing aid provider.

Audicus Hearing Aids Conclusion

In the symphony of life, where every note matters, Audicus has emerged as a maestro, orchestrating a harmonious balance between innovation, personalization, and customer satisfaction. This comprehensive review has delved into the multifaceted world of Audicus hearing aids, exploring its rich history, mission, and unwavering commitment to auditory excellence. From the diverse range of models equipped with cutting-edge technology to the impeccable sound quality that distinguishes Audicus hearing aids, we have witnessed the company’s dedication to enhancing the auditory experience for every individual.

Audicus’ emphasis on customization and personalization is a testament to its understanding that every ear is a unique canvas, requiring a masterful touch. The company’s approach to crafting personalized hearing solutions, coupled with its user-centric design, ensures that every user of Audicus hearing aids embarks on a journey of auditory discovery that is as unique as their fingerprint.

The user testimonials and reviews paint a vivid picture of the real-world impact of Audicus hearing aids, highlighting the transformative power of sound. The stories of individuals like Robert L., Johnnie, and many others reflect the company’s success in not only restoring the melody of life but also in building lasting relationships through proactive customer support and aftercare services.

The exploration of advanced technology and features embedded in Audicus hearing aids reveals a commitment to staying ahead of the curve. With innovations such as Bluetooth connectivity, rechargeability, and advanced sound technology, Audicus is shaping the future of hearing solutions, ensuring that users are always in tune with the evolving rhythm of life.

Audicus’ transparent pricing structure and a variety of payment options demonstrate its dedication to making hearing health accessible to all. The company’s approach to affordability, without compromising on quality, resonates with its mission to bridge the gap between hearing loss and the vibrant sounds of life.

In conclusion, the Audicus experience is a harmonious blend of innovation, personalization, and commitment to customer satisfaction. Whether you are a first-time user or a seasoned audiophile, Audicus hearing aids offer a gateway to a world where every note is heard, every sound is cherished, and every individual is valued. This review serves as a guide, illuminating the path to making an informed choice, and embracing the symphony of life with Audicus.

Additional Resources and Recommendations

For readers who are keen on exploring Audicus hearing aids further, a wealth of resources and additional information is available to guide you through your auditory journey. Audicus provides a comprehensive Support Center where you can find a plethora of FAQs, video tutorials, product manuals, and details about supplies and services [3,4]. Whether you have queries about Bluetooth connectivity, maintenance, or the Audicus Protect subscription, the Support Center is your go-to hub for all inquiries and support needs. You can reach out to Audicus directly at help@audicus.com or call 855-971-0451 for personalized assistance.

Another valuable resource is the article Connecting Socially with Hearing Loss on Audicus’ website. This article is a treasure trove of information for individuals with hearing loss, offering insights into online communities, support networks, and resources tailored specifically for the deaf and hard of hearing. From exploring the experiences of those with hearing loss to discovering community centers across the country, this article is a gateway to understanding and connecting with the hearing loss community.

For those interested in the technical aspects and functionalities of Audicus hearing aids, the user manuals available on the Support Center provide detailed instructions and specifications for each model. These manuals are essential for understanding the features, maintenance, and optimal usage of your Audicus hearing aids.

We recommend exploring these resources to gain a deeper understanding of Audicus hearing aids and the support available to users. Engaging with the available materials and reaching out to the Audicus team will ensure that you are well-informed and confident in making decisions about your hearing health. Whether you are a first-time user or looking to upgrade your hearing aid experience, Audicus offers a harmonious blend of technology, support, and community to enhance your auditory journey.

References:

[1] Consumer Affairs. Audicus Customer Reviews. Retrieved from https://www.consumeraffairs.com/health/audicus.html

[2] Tina Sieber, Audicus Hearing Aids: Everything You Need To Know. Retrieved from https://www.hearingtracker.com/hearing-aids/audicus-hearing-aids

[3] McPhillips, E. Connecting Socially with Hearing Loss. Audicus. Retrieved from https://www.audicus.com/connecting-with-hearing-loss/

[4] Audicus. Support Center. Retrieved from https://www.audicus.com/support-center

Eleftheria Georganti
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Eleftheria's world revolves around sound - whether it's designing high-quality audio applications, crunching numbers in audio signal processing (DSP), decoding room acoustics, listening to music or crafting the latest hearing aid technology and new features. She has a professional career spanning over 15 years and a strong research record (over 40 articles and patents) and has been the driving force behind top-notch products at leading hearing aid and audio tech companies. But what really makes her enthusiastic is sharing what she knows. As an avid writer, she loves spreading the word on the science of hearing, hearing aids and health technologies. Her ultimate goal? To give people with hearing impairments the insights they need to live their best life.

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